Frequently Asked Questions
Long-term care homes offer services to people that don not need to be in a hospital but can not be cared for at home or in an assisted living facility. As opposed to retirement living, long term care homes offer 24/7 nursing and personal care. If your loved one requires full support in activities of daily living, you could consider long-term care. Speak with your local CCAC to determine if you or your loved one requires long-term care accommodations or can make arrangements to have care done at home.
Yes, you do have to pay for long-term care accommodations, however, long term care is affordable to everyone. Your income does not affect eligibility, and your previous years Notice of Assessment from the Canada Revenue Agency is required as proof of income. The Ministry of Health and Long-Term Care sets the rates for all long-term care homes in Ontario. These rates are established once a year and cover a variety of services, such as nursing and personal care; three meals and snacks a day; therapeutic diets, as needed; dietary supplements; some assistive devices to encourage independence; on-site medical care provided by a physician who makes regular visits to the home; rehabilitation and restorative care services; OHIP based physiotherapy services; supplies, equipment, and devices necessary for the provision of medical, nursing and personal care; social and interactive programs; bedroom furnishings, bedding and linen; as well as housekeeping and laundry services. If additional or optional services are required, such as cable TV, hair salon appointments or dentist appointments, vision care or specialized foot care, a fee is charged to the resident.
Yes, we offer both private, semi-private and shared standard rooms. Private and semi-private rooms are considered preferred accommodation and so an additional charge applies as set by the Ministry of Health and Long-Term Care.
We do our best to place residents in rooms that are similar in temperament, background and cognition. Although it is not always easy to do, we work toward compatibility in making shared living arrangements. If family or residents are not satisfied with the living arrangements, we have an internal transfer process where we offer available rooms to our existing residents first before offering the vacancy to CCAC.
We are a small facility but we can accept most furniture and we encourage this for private and semi-private rooms. Our goal is safety and comfort for our residents. Residents are encouraged to bring favorite chairs, pictures, a favorite quilt or whatever item they wish to personalize their room to add to the homely feeling of Mississauga Long Term Care Facility.
Our nursing staff provides the care to resident. On staff we have registered nurses, registered practical nurses and personal support workers 24/7. Other services that we include in the overall care for residents include qualified activation personnel, attending physician, registered dietitian, food service staff, administrative staff and environmental service workers including housekeepers, maintenance personnel and laundry staff.
We provide choices at meal times to our residents. Understanding that there are a variety of dietary preferences that everyone has, we have notes on every resident, including their preferences, and do our very best to accommodate to these needs. We also have a variety of diets that meet the cultural and therapeutic needs of our residents.
The Residents Council is the voice for our residents. It is a means to bring up concerns, commendations, and requests from our residents to the homes administrator, Mr. Bajin. The Residents Council meets monthly and helps in planning activities, meals, snacks, meal times, and other aspects of their homes operation. During the meetings, residents provide constructive feedback with regards to the quality of care and services provided. It is a safe place to communicate needs and requests and an integral part of our home being the best it can be.
A Family Council is a voluntary group composed of family and friends of the residents living at the home that communicates among other family members as well as the homes administrative support and nursing teams. Currently our facility does not have a Family Council, however we provide information to families and will support them if relatives of our residents choose to organize one.